Frequently asked questions

The Lady Shake is a meal replacement shake formulated by our dietitians. It contains high quality whey protein, low GI carbohydrates, fibre, vitamins and minerals required for good health and wellbeing. The Lady Shake is specifically formulated to help you achieve your weight loss goals and maintain them with good health.

Whilst we encourage exercise for overall health and wellbeing, the key to weight loss is diet. The great thing about The Lady Shake program is that it doesn’t require any strenuous exercise in order to achieve results. As we always say, you can’t out train a bad diet.

The Lady Shake is sold exclusively through our website. Shop online now.

The Lady Shake can also be found in select pharmacists and supermarkets nationwide. To find your nearest stockist, please use our Store Locator.

YES! The Lady Shake is a university tested and approved food source and is dietician formulated for healthy, sustainable weight loss.

As always, we recommend checking with a medical professional if you are taking any medication or have any health issues to ensure our product is right for you.

Download our free weight loss guide via the link below as well as everything you need to know about The Lady Shake!

Inside your bag of The Lady Shake is a scoop. Add 2 level scoops of The Lady Shake powder to a shaker. Then add 350-600ml of water depending on your preference.

Yes, we have quite a few diabetics who use The Lady Shake due to its low sugar levels and low GI carbohydrates.

The Lady Shake contains just 2.3g of sugar per serve, which is 10x less than some other meal replacement shakes!

Our recommended meal plan is also created by our accredited dietitian with a focus on low sugar, high protein meals which will be perfect for you to keep your blood sugar levels stabilised.

The Lady Shakes are recommended for people over 16 years old as they contain a classified formulation of dietary food. However, please discuss with your doctor first if you have questions.

Please allow up to 2 – 4 business days for packing and 5 – 7 working days for your order to arrive via Australia Post. If for some reason it has not arrived in that time, please contact us at The Lady Shake.

Please check your email as you should have received tracking information from Australia Post. Express Post orders placed before 3pm AEST will be shipped the same business day. As we want to ensure your order arrives safely to you, parcels will be taken to the closest Post Office if you are not home for the collection. Please check your address as once your order is dispatched we cannot change your details.

The Man and Lady Shake are unique as they each cater to the different nutritional needs of men and women.
This is evident with the different protein blends. The men’s shake has a higher amount of protein to cater to men’s larger muscle mass. The Lady Shakes protein blend also contains collagen protein to promote healthy skin, nails and hair.
Each product also contains specific vitamins and minerals to cater to each genders needs. The Man shake is also higher in calories, fibre and good fats based on men’s higher body mass index.

No, we do not recommend this as it is not a long term solution. Remember, The Lady Shake is about creating new lifestyle habits, not a diet. It is about making better choices and a new way of eating, so it’s combining The Lady Shake with healthy snacks and meals so you can lose weight and maintain it for life.

Yes, after consulting a medical practitioner.

You can stay on The Lady Shake for as long as you like! Many studies have looked at the sustainability of long term meal replacement shake use and found no adverse effects.

Firstly, I know it sounds silly but make sure you truly are hungry and it’s not just the habit of eating. Try drinking more water as thirst can sometimes be mistaken as hunger. If you are still hungry add a few extra vegetables to your meal or add a small handful of nuts.

We recommend 30 mins per day of walking. It is also great for your body and mind.

Yes, only small amounts. Some people who are lactose intolerant can tolerate the shakes.

Yes. The Lady Shake is gluten free.

This could be medical or dietary. Firstly, make sure you are following the program 100% and not accidentally having hidden calories in fruit juices, alcohol, cheese, etc. Usually the closer you are to your ideal weight the slower it is to get those last few kilos off. So keep going as your body will eventually respond.

Please make sure you are drinking at least 2 litres of water per day. This should help with relieving constipation. Fish oil tablets are also good for relieving constipation.

Another option is to have the shake with water only or if you have 2 shakes per day have it with 1 scoop in water as your body starts to adjust to the shakes.

This is common in the early stages of any change as the body faces detoxification. Think of what is was digesting before! The best thing to do is to drink lots of water and know this will only last a couple of days. If it persists please stop the program and contact your doctor immediately.

Yes, you should follow the program to ensure you get the best possible results. The program helps to ensure you are not only eating the correct foods at the right time, but to make sure you are eating enough food. Many people think they should starve themselves which actually slows down your metabolism and makes losing weight even harder.

You can send an email with a photo of the damaged goods to Please note that a claim cannot be raised unless a clear photo of the damaged goods is provided.

You can contact Customer Service on (02) 4040 5997 between 8.30 am – 4.30 pm or you can email us at

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